Warranty
VENETO product warranty
High quality is the main rule of VENETO. This is due to the observance of all the rules of the technological cycle of production - from the formation of foams and hardening of springs to the packaging of products in film.
| On mattresses | 20 years |
| For mattresses (use in common areas) | 36 months |
| On sofas (domestic use) | 20 months |
| On sofas (use in common areas) | 12 months |
| On upholstered beds (domestic use) | 20 months |
| On soft beds (operation in common areas) | 12 months |
| For cabinet furniture (domestic use) | 20 months |
| For cabinet furniture (use in common areas) | 12 months |
| On the orthopedic bed frame | 18 months |
| For textile products | 18 months |
Our delivery staff will provide you with the original warranty card, payment, delivery and handover documents together with the goods.
You can always check the completeness of the goods and the absence of external defects in the presence of our delivery staff. At your request, our staff can unpack the mattress and put it on the bed, and you can test it by lying on it. If you have any complaints about the appearance or workmanship of the product, we will replace it and deliver your order again.
Customer Service.
If you have any questions about the quality of our products, please contact us by phone hotline +38 050 381 21 63 or write a letter with a photo of the product to e-mail addresses reclamation@veneto.ua and info@veneto.ua.
Applications are considered about 3 working days, after which our specialist will answer your question and solve the problem.
The service center works on weekdays from 9:00 to 18:00
Become a dealer
Fill out the form to become a Veneto reseller and we will contact you shortly.